Approach to Quality

JPR has established the following quality policy, to provide services that satisfy customers.

JPR Quality Policy

We provide services considering customer requests, social requirements, and with a focus on the environment.
We will develop new services that are simple and easy to use, and that will continue to satisfy customers for a long time.
As a pallet pool operator, we will meet the diverse needs of our customers.

Initiatives for Customer Satisfaction
We aim to establish strong relationships of trust with customers by pursuing and meeting true requirements together with customers.
Commitment to Quality
All employees recognize the importance of a quality management system, comply with it, and proactively carry out individual quality improvement activities.
Meeting Quality Targets
To achieve 1 and 2 above, we will set quality targets in all departments and promote more effective activities through the Plan-Do-Check-Act management cycle.
Compliance
We will comply with applicable laws and regulations and various agreements.
Continuous improvement of Quality Management System
We will build a quality management system that meets customer requirements and we will continuously work to improve our processes.

July 1, 2016
Japan Pallet Rental Corporation

Applied standards	ISO9001 : 2015 / JIS Q 9001 : 2015
Applied office	Head Office Sales Offices (Sapporo, Sendai, Saitama, Tokyo, Nagoya, Osaka, Fukuoka)
Registration range	Design, development and management of provision of pallet rental services. Design, development and provision of IT services for logistics management. Sales of logistic materials.
Certification body	Lloyd's Register Quality Assurance Limited. (LRQA)
Accreditation organization	UKAS (United Kingdom Accreditation Service)
Date of accreditation	December 11, 2007
Registration No.	YKA 4003994/J