Approach to Quality

JPR Quality Policy

Basic Principle

• 1. We provide services considering customer requests, social requirements, and with a focus on the environment.
• 2. We will develop new services that are simple and easy to use, and that will continue to satisfy customers for a long time.
• 3. As a pallet pool operator, we will meet the diverse needs of our customers.

Operation Policy

• 1. Initiatives for Customer Satisfaction
  We aim to establish strong relationships of trust with customers by pursuing and meeting true requirements together with customers.
• 2. Commitment to Quality
  All employees recognize the importance of a quality management system, comply with it, and proactively carry out individual quality improvement activities.
• 3. Meeting Quality Targets
  To achieve 1 and 2 above, we will set quality targets in all departments and promote more effective activities through the Plan-Do-Check-Act management cycle.
• 4. Compliance
  We will comply with applicable laws and regulations and various agreements.
• 5. Continuous improvement of Quality Management System
  We will build a quality management system that meets customer requirements and we will continuously work to improve our processes.

Outline of ISO9001